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Guide to Planning Inclusive Meetings
Chapter 5 – Resources
The following service providers and organizations are a good starting point if you are looking for more resources and sources of information. There are many more organizations than we can include in this guide.
A B C D E G I L M O P R S T V
A
Active Living Alliance for Canadians with a Disability (ALAC)
www.ala.ca
Phone: 1-800-771-0663 or 613-244-0052
TTY: 1-888-771-0663 or 613-244-0008
Fax: 613-244-4857
E-mail: ala@ala.ca
The ALACD promotes active, healthy lifestyles for people with disabilities through individual and community partnerships.
Arthritis Society
www.arthritis.ca
National Office
Phone: 416-979-7228
Fax: 416-979-8366
Toll-free: 1-800-321-1433
E-mail: info@arthritis.ca
The Arthritis Society is a national organization committed to the funding and promotion of arthritis research, programs and patient care. Local office locations can be found on the Web site.
Assistive Devices Industry Office, Industry Canada
www.at-links.gc.ca/zx15100E.asp
This list of Web-based resources catalogues assistive devices, their manufacturers and vendors, and service providers and practitioners in the fields of assistive technology, rehabilitation and research.
Association of Visual Language Interpreters of Canada (AVLIC)
www.avlic.ca
Voice/TTY: 780-430-9442
Fax: 780-988-2660
The AVLIC provides information about hiring and working with ASL/ English interpreters, resources that support professional interpreting and an online directory of its members.
A Way With Words and Images
www.hrsdc.gc.ca/eng/disability_issues/reports/way_with_words
/index.shtml
This booklet developed by Human Resources and Skills Development Canada seeks to promote a fair and accurate portrayal of people with disabilities. It recommends current and appropriate terminology to help you reach this goal.
B
Brain Injury Association of Canada (BIAC)
www.biac-aclc.ca/en
Phone: 819-777-2492
Toll-free: 1-866-977-2492
Fax: 819-595-2458
E-mail: info@biac-aclc.ca
The BIAC strives to improve quality of life for those living with brain injuries, and promotes injury prevention. The BIAC is an umbrella organization made up of regional associations from across the country.
C
Canada Public Service Agency – Diversity and Employment Equity
www.psagency-agencefp.gc.ca/ee-eng.asp
Employment equity in the public service means eliminating barriers to employment for four designated groups: women, Aboriginal peoples, people with disabilities and members of visible minorities.
Canadian Abilities Foundation (CAF)
www.enablelink.org
Phone: 416-923-1885
Fax: 416-923-9829
E-mail: able@abilities.ca
The CAF provides information on disability resources. It publishes a magazine and other on-line and print publications to help promote opportunities for people with disabilities and facilitate discussions.
Canadian Association for Community Living (CACL)
www.cacl.ca
Phone: 416-661-9611
Fax: 416-661-5701
TTY: 416-661-2023
E-mail: inform@cacl.ca
The CACL is a national organization that assists people with intellectual disabilities and their families to gain access to services, supports and opportunities that help them articulate and achieve their full potential.
Canadian Association of the Deaf (CAD)
www.cad.ca
Phone: 613-565-2882
TTY: 613-565-8882
Fax: 613-565-1207
E-mail: info@cad.ca
The CAD is the national consumer organization of Canada’s 300,000 citizens who are deaf. The CAD consults on deaf needs for business, education and the public and private sectors. In addition, the CAD provides support to deaf organizations across Canada.
Canadian Council on Rehabilitation and Work (CCRW)
www.ccrw.org
National Office
Phone: 1-800-664-0925
TTY: 416-260-9223
Fax: 416-260-3093
E-mail: info@ccrw.org
CCRW is a Canada-wide network of organizations and individuals who promote and support meaningful and equitable employment of people with disabilities. CCRW provides leadership in programs and services for job seekers with disabilities and businesses committed to equity and inclusion.
Canadian Deaf-Blind Council (CDBC)
www.cdbc-csac.ca
E-mail: webmaster@cdbc-csac.ca
The CDBC facilitates research and supports advocacy for all people who are deaf-blind in Canada.
Canadian Guide Dogs for the Blind (CGDB)
www.guidedogs.ca
National Office and Training Centre
Phone: 613-692-7777
Fax: 613-692-0650
E-mail: cgdb@sympatico.ca
The CGDB is a national, non-profit organization that assists visually impaired Canadians with their mobility by providing and training them in the use of professionally trained guide dogs.
Canadian Hard of Hearing Association (CHHA)
www.chha.ca
Phone: 613-526-1584
Fax: 613-526-4718
The CHHA is a national consumer-based organization created and run by and for hard-of-hearing Canadians. The CHHA works cooperatively with professionals, government and the public sector to provide information and solutions about hard-of-hearing issues.
Canadian Hearing Society (CHS)
www.chs.ca
Phone: 416-928-3427
Toll-free: 1-877-347-3427
TTY: 416-964-0023
Toll-free TTY: 1-877-347-3429
Fax: 416-928-2506
E-mail: info@chs.ca
The CHS provides services, products and information that remove barriers to communication, advance hearing health and promote equity for people who are culturally deaf, oral deaf, deafened and hard of hearing.
Canadian Human Rights Commission – Duty to Accommodate
www.chrc-ccdp.ca/portal_portail/duty_obligation-en.asp
Phone: 613-995-1151
Toll-free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661
The duty to accommodate involves eliminating or changing rules, policies and behaviours that discriminate against persons based on group characteristics, such as race, national or ethnic origin, colour, religion, age, sex (including pregnancy), sexual orientation, marital status, family status and disability.
Canadian Mental Health Association (CMHA)
www.cmha.ca
National Office
Phone: 613-745-7750
Fax: 613-745-5522
E-mail: info@cmha.ca
The CMHA offers programs and services that promote mental health and support those who have experienced mental illness.
Canadian Paraplegic Association (CPA)
www.canparaplegic.org
Toll-free: 1-888-723-1033
Fax: 613-723-1060
The CPA is a national organization that assists people with spinal cord injuries and other physical disabilities to achieve independence, self-reliance and full community participation. It offers a full range of programs and services from its regional offices located across the country.
Canadian Standards Association (CSA)
www.csa.ca
Phone: 416-747-4000
Toll-free: 1-800-463-6727
Fax: 416-747-2473
The CSA serves business, industry, government and consumers in Canada and the global marketplace. The CSA works to develop standards that address real needs, such as enhancing public safety and health. It has developed standards on accessible customer service principles and practices, and accessibility of the built environment for people with disabilities.
Clear Language and Design (CLAD)
www.eastendliteracy.on.ca/clearlanguageanddesign/
Phone: 416- 968-2236
Fax: 416-968-0488
E-mail: clad@idirect.ca
CLAD provides clear (or plain) language and design, editing, writing, training and consulting on a fee-for-service basis. Its Web site also includes a plain language thesaurus that you can use to find alternatives to less easily understood terms.
CNIB (Canadian National Institute for the Blind)
www.cnib.ca
CNIB National Office
Phone: 1-800-563-2642
Fax: 416-480-7700
E-mail: info@cnib.ca
The CNIB provides support and information resources for all Canadians affected by vision loss. The CNIB operates regional offices across the country. It can provide insight into facilitating accommodations to individuals who experience low vision or blindness. Regional office locations can be found on the Web site.
Council of Canadians with Disabilities (CCD)
www.ccdonline.ca
Phone: 204-947-0303
TTY: 204-943-4757
E-mail: ccd@ccdonline.ca
The,CCD is a federal advocacy organization that works to improve the lives of men and women with disabilities in Canada, by working to eliminate inequality and discrimination.
D
DAISY Consortium
www.daisy.org
CNIB Library
Phone: 416-486-2500
Fax: 416- 480- 7700
The DAISY Consortium develops and promotes international standards and technologies that enable equal access to information and knowledge by all people with print disabilities and that also benefit the wider community. DAISY can provide information and resources on conversion of information to alternative formats.
E
Employment Equity Policy
www.hrsdc.gc.ca/en/lp/lo/lswe/we/information/what.shtml
The Employment Equity Policy is a program designed to overcome discrimination in employment experienced by members of equity groups, such as people with disabilities.
G
Global Business and Economic Roundtable on Addiction and Mental Health
www.mentalhealthroundtable.ca
Phone: 416-552-5937
Fax: 416-552-5650
E-mail: bill.wilkerson@gwl.ca
The Roundtable was formed in 1998. It analyzes information and develops ideas on the links between business, the economy, mental health and work. It consists of business, health and education leaders who support the view that mental health is also a business and economic issue. In this context, the Roundtable is serving a number of goals and working objectives.
I
Independent Living Canada (formerly the Canadian Association of Independent Living Centres)
www.ilcanada.ca/article/home-125.asp
Phone: 613-563-2581
Fax: 613-563-3861
TTY/TDD: 613-563-4215
E-mail: info@cailc.ca
Independent Living Canada is a national umbrella organization representing and coordinating the network of Independent Living Centres (ILCs) from coast to coast.
L
Learning Disabilities Association of Canada (LDAC)
www.ldac-taac.ca
National Office
Phone: 613-238-5721
Fax: 613-235-5391
Toll-free: 1-877-238-5322
E-mail: info@ldac-taac.ca
The LDAC is the national advocacy organization for people with learning disabilities and those who support them. The LDAC provides information and resources about the nature and the effects of learning disabilities.
M
Mental Health Commission of Canada
www.mentalhealthcommission.ca
Phone: 403-943-1234
Fax: 403-943-0148
E-mail: info@mentalhealthcommission.ca
The goal of the Mental Health Commission of Canada is to help create an integrated mental health system that places people living with mental illness at its centre. It encourages cooperation and collaboration among governments, mental health service providers, employers, the scientific and research communities and Canadians living with mental illness, together with their caregivers and/or families.
O
Office for Disability Issues, Human Resources and Skills Development Canada (ODI)
www.hrsdc.gc.ca/eng/disability_issues/index.shtml
The ODI is the focal point within the Government of Canada for key partners working to promote the full participation of Canadians with disabilities in learning, work and community life.
P
People First of Canada (PFC)
www.peoplefirstofcanada.ca
Phone: 204-784-7362
Members’ phone: 1-866-854-8915
Fax: 204-784-7364
E-mail: info@peoplefirstofcanada.ca
PFC is a national consumer organization for people labelled developmentally disabled. PFC advocates for equal treatment and supports its members in having their voices heard on issues that affect them.
R
Rick Hansen Foundation
www.rickhansen.com
Phone: 604-876-6800
Toll-free: 1-800-213-2131
Fax: 604-876-6666
E-mail: info@rickhansen.com
The Rick Hansen Foundation works to create more accessible and inclusive communities for people with a spinal cord injury, and supports the search for a cure. The Foundation achieves its goals by connecting the people and resources that make innovation possible.
S
Service Canada – Persons with Disabilities Online
www.pwd-online.ca/pwdhome.jsp?&lang=en&geo=ALL&fontsize=0
Persons with Disabilities Online provides access to services and information for people with disabilities, family members, caregivers and all Canadians.
Spoken Text Online
This service provides a quick and simple way to convert text content into spoken audio for a minimal cost.
T
Translation Bureau
www.translationbureau.gc.ca/
Phone: 819-997-3300
Fax: 819-997-1993
E-mail: Translationbureau@pwgsc.gc.ca
The Translation Bureau provides linguistic services for Parliament and Government of Canada institutions, including:
- participants at federal government conferences, public hearings or other public meetings
- public service employees who need help communicating with a person who is deaf
- public service employees who are deaf who need help communicating with people who do not use sign language
Requests by federal public servants for other services not mentioned above can be arranged for a fee through local organizations for people who are deaf, deafened and hard of hearing. A list of organizations that offer these services is available from the Translation Bureau.
Treasury Board Duty to Accommodate
www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=12541
The Treasury Board Policy on the Duty to Accommodate Persons with Disabilities in the Federal Public Service aims to eliminate barriers that prevent the full participation of potential recruits and existing employees within the Public Service of Canada.
V
Voiceprint
VoicePrint is a division of the National Broadcast Reading Service, which helps create access to printed materials for people who are vision restricted, learning disabled, mobility impaired, in need of literacy skills, learning ESL, or just getting older.
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