Human Resources and Skills Development Canada
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Human Resources and Skills Development Canada

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Advancing the Inclusion of People with Disabilities 2009

Chapter 1: Disability supports and services

This chapter explores how Canadians with disabilities use disability-specific supports and services. These supports and services help people with disabilities carry out daily activities. The analyses focus on selected supports: aids and assistive devices, home modifications, caregivers and help with everyday activity, transportation and access to information.

The types of supports needed vary, as every person with a disability has unique needs, goals and challenges that may influence both requirements and ability to have a given need met. Inadequate access to needed supports can create unnecessary barriers to inclusion for people with disabilities.

The need for certain types of supports, such as home modifications and caregiving, has decreased since 2001. Local and long-distance travel have also decreased, with the aggravation of a person’s condition either causing difficulty travelling or preventing it altogether. Cost continues to be the most common barrier to meeting needs for aids and devices, home modifications, and caregiving.

Aids and assistive devices

In 2006, over 2.6 million adults and over 87 000 children required a diverse range of aids and assistive devices for daily activities. Examples of aids include hearing aids, grasping tools, voice recognition software and prosthetic limbs. While nearly two thirds of Canadians with disabilities require aids and devices, the level of met needs varies by age, gender, severity of disability and type of disability.

Six out of ten adults with disabilities who require aids and devices have their needs fully met. Another three out of ten adults have partially met needs, and one in ten has no needs met at all. The overall distribution of met needs changed from 2001 to 2006. Adults with disabilities who required aids and devices were more likely to have all of their needs met in 2006.

Chart 1.1 — Level of met needs for adults aged 15 and over with requirements for aids and devices, 2001 and 2006

This is a vertical bar graph that illustrates the level of met needs for aids and devices of people with disabilities aged 15 and over in 2001 and 2006
  1. The chart uses 2006 data that is comparable to 2001 data.
  2. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

[Chart 1.1 Description …]

While adults are more likely to have a disability than children, younger Canadians are more likely to have unmet needs than older Canadians. Over half of children with disabilities aged 5 to 14 who require aids and devices do not have their needs fully met. In comparison, 44.2% of working-age adults and 31.8% of seniors with requirements have unmet needs. Between 2001 and 2006, the level of unmet needs for children increased, while the level of unmet needs for adults decreased.

Chart 1.2 — Unmet needs for aids and devices, by age, 2001 and 2006
Age group 2001 2006
All needs met Unmet needs All needs met Unmet needs
Number % Number % Number % Number %
5 to 14 50 950 58.3 36 430 41.7 38 270 43.8 49 140 56.2
15 to 64 127 580 24.3 397 420 75.7 821 160 55.8 650 080 44.2
65 and over 270 850 52.6 244 560 47.4 782 420 68.2 365 110 31.8
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Not applicable to children aged 0 to 4.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

The level of met needs also varies by type of disability. Nearly three quarters of adults with mobility limitations who require aids and devices have their needs fully met. From 2001 to 2006, adults with communication disabilities experienced a drop in their level of met needs, with just over one quarter of those who have requirements having their needs fully met in 2006. In contrast, 56.5% of adults with learning disabilities who require aids and devices had their needs fully met in 2006, up from 39.1% in 2001.

Chart 1.3 — Rates of fully met needs by disability type, 2001 and 2006

This is a horizontal bar graph that illustrates the percentage of persons with disabilities who have fully met needs for aids and devices by type of limitation in 2001 and 2006
  1. The chart uses 2006 data that is comparable to 2001 data.
  2. Not applicable to children aged 0 to 14.
  3. Pain-related disabilities were not included in PALS 2001.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

[Chart 1.3 Description …]

People with more severe disabilities are more likely to have unmet needs than people with less severe disabilities. In 2006, 40.7% of people aged five and over with severe to very severe disabilities had unmet needs for aids and devices. In contrast, 13.8% of those with mild to moderate disabilities had unmet needs.

The most common reason for unmet needs is the cost of many aids and devices: 58.7% of working-age adults and 44.3% of seniors who have unmet needs for aids are unable to meet their needs due to financial barriers. Other common reasons for unmet needs include lack of information on aids and devices as well as lack of availability.

Chart 1.4 — Reasons for unmet needs for aids and devices by age, 2006
Reason Age 15 to 64 Age 65 and over
Number % Number %
Total 650 090 365 110
Cost (purchase/maintenance) 381 810 58.7 161 620 44.3
Not available locally 14 880 2.3 5 850 3.6
Condition not severe enough 42 460 6.5 34 160 9.4
Don't know where to obtain 69 080 10.6 38 410 10.5
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Not applicable to children aged 0 to 14.
  3. The reason "Not covered by insurance" was removed due to unreliability of the numbers.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Home modifications

In 2006, approximately 465 000 adults with disabilities (age 15 and over) required some type of home modification to reduce barriers and increase independence within the home environment. Such modifications included grab bars, automatic doors, and widened doorways and hallways. The percentage of adults with disabilities requiring home modifications decreased from 14.1% in 2001 to 11.2% in 2006.

Six out of ten adults with disabilities who have home modification requirements have their needs fully met. Seniors with disabilities are more likely than working-age adults to have all of their home modification needs met; seven out of ten seniors with requirements have their needs fully met, compared to five out of ten working-age adults.

Chart 1.5 — Level of met needs for home modifications, 2001 and 2006
Needs met 2001 2006
Number % Number %
Age 15 to 64
Total 209 590 100.0 201 960 100.0
All needs met 102 770 49.0 99 510 49.3
Some needs met 29 660 14.2 21 500 10.6
No needs met 77 160 36.8 80 950 40.1
Age 65 and over
Total 273 440 100.0 262 550 100.0
All needs met 200 680 73.4 181 530 69.1
Some needs met 24 130 8.8 16 120 6.1
No needs met 48 630 17.8 64 900 24.7
  1. The table uses 2006 data that is comparable to 2001 data.
  2. The sum of the values for each category may differ from the total due to rounding.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Of adults with disabilities aged 15 and over, women are more likely than men to require home modifications (13.3% versus 8.5%). Comparison by age and gender shows that 17.9% of senior women with disabilities require home modifications, compared to only 9.9% of working-age women with disabilities.

Although the overall requirement for home modifications decreased between 2001 and 2006, the number of adults with an unmet need for elevators or lift devices within the home increased from 39 620 to 59 020. The most common unmet home modification need in 2001 was grab bars or bath lifts; the number of adults with this unmet need dropped from 87 480 in 2001 to 49 150 in 2006.

Chart 1.6 — Most common unmet needs for home modifications, 2001 and 2006
Unmet need 2001 2006
Number % Number %
Total 179 590 183 470
Automatic or easy–to–open doors 27 960 15.60 15 050 8.2
Elevator or lift device 39 620 22.1 59 020 32.2
Grab bars or a bath lift 87 480 48.7 49 150 26.8
Lowered counters in the kitchen 17 890 10.0 6 050 3.3
Ramps or street–level entrances 52 540 29.3 42 960 23.4
Visual alarms or audio warning 13 770 7.7 3 120 1.7
Widened doorways or hallways 20 780 11.6 7 120 3.9
Other special features 57 710 32.1 54 480 29.7
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Respondents could choose more than one option.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Cost is the main reason home modification needs are not met. In 2006, two out of ten adults with disabilities who had a requirement (20.1%) were not able to obtain home modifications due to cost. A larger percentage of working-age adults with disabilities have difficulty affording required home modifications than seniors with disabilities (25.8% versus 15.7%). Other reasons for unmet home modification needs include being on a waitlist for modifications or not having the features recommended or approved by a health professional.

Caregivers and help with everyday activities

In 2006, over 2.65 million adults with disabilities (age 15 and over) required help with at least one everyday activity, such as getting dressed, cleaning or cooking. The percentage of adults with disabilities who required assistance remained stable: this figure was 63.4% in 2001 and 63.7% in 2006.

The 2001 and 2006 surveys were restricted to people living in non‑institutional housing; adults who live in nursing homes and palliative care homes were not included. In addition, while the 2006 survey included people living in non-institutional collective dwellings (such as supported living apartments), this group was not included in the 2001 survey. As a result, the caregiving data collected through these surveys are best interpreted as being representative of adults who are living in their own homes within their communities.

Both informal and formal caregivers are sources of support for help with everyday activities. Informal caregivers include family members and friends of people with disabilities. Formal caregivers typically encompass paid caregivers accessed through organizations. Family members tend to make up the greatest network of support for people with disabilities.

Many people with disabilities receive help with everyday activities from multiple sources. A total of 2 440 570 adults with disabilities (age 15 and over) receive some type of help with everyday activities. Eight out of ten adults with disabilities who receive help with at least one everyday activity rely on family members for assistance (82.4%). In addition, 13.5% receive help from friends, neighbours or co-workers; 13.1% receive help from organisations; and 10.6% receive help from paid employees or workers.

Seniors with disabilities are more likely than working-age adults to receive help with at least one everyday activity (64.8% versus 54.3%). Women with disabilities are more likely than men to receive help with a daily activity (67.4% versus 47.9%).

Chart 1.7 — Caregiver relationships, by age and gender, 2001 and 2006
Type of caregiver 2001 2006
Men Women Men Women
Number % Number % Number % Number %
Age 15 to 64
Total receiving help 477 390 730 670 515 650 807 800
Family living in same residence 325 040 68.1 552 360 75.6 354 890 68.8 600 400 74.3
Family not living in same residence 177 350 37.1 275 880 37.8 145 600 28.2 232 180 28.7
Friends or neighbours 150 470 31.5 178 990 24.5 86 310 16.7 116 820 14.5
Organization or agency 75 290 15.8 112 520 15.4 57 440 11.1 66 540 8.2
Age 65 and over
Total receiving help 376 310 683 760 381 750 735 380
Family living in same residence 214 770 57.1 336 520 49.2 215 280 56.4 356 880 48.5
Family not living in same residence 170 710 45.4 333 610 48.8 146 200 38.3 322 430 43.8
Friends or neighbours 82 360 21.9 137 140 20.1 45 910 12.0 79 810 10.9
Organization or agency 114 990 30.6 246 500 36.1 67 360 17.6 127 510 17.3
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Respondents could choose more than one option.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Just over half of all adults with disabilities who require help with at least one everyday activity have their caregiving needs fully met. The proportion of people with all needs met declined between 2001 and 2006.

Chart 1.8 — Level of met need for caregiving, 2001 and 2006
Needs met 2001 2006
Number % Number %
Age 15 to 64
Total 1 195 420 100.0 1 464 500 100.0
All needs met 744 290 62.3 777 060 53.1
Some needs met 360 610 30.2 546 080 37.3
No needs met 90 520 7.6 141 360 9.7
Age 65 and over
Total 972 720 100.0 1 188 410 100.0
All needs met 647 240 66.5 692 020 58.2
Some needs met 292 050 30.0 425 110 35.8
No needs met 33 430 3.4 71 280 6.0
  1. The table uses 2006 data that is comparable to 2001 data.
  2. The sum of the values for each category may differ from the total due to rounding.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Severity of disability is a strong predictor of caregiving need: 85.6% of adults (age 15 and over) with severe to very severe disabilities require caregiving assistance, while 49.3% of adults with mild to moderate disabilities require assistance. Adults with severe to very severe disabilities are more likely to have their caregiving needs only partially met, whereas adults with mild to moderate disabilities are more likely to have their needs fully met.

Cost is the most common reason for experiencing difficulty in obtaining assistance with daily activities. Other barriers to obtaining required help include delays in obtaining assistance and difficulty finding qualified help.

Adults with severe or very severe disabilities who receive help are much more likely to have difficulty making the necessary arrangements than people with mild or moderate disabilities (19.7% versus 6.5%).

Chart 1.9 — Reasons for unmet caregiving needs by age, 2001 and 2006
Reason 2001 2006
Age 15 to 64 Age 65 and over Age 15 to 64 Age 65 and over
Number % Number % Number % Number %
Total 140 700 73 740 211 800 122 390
Difficulty finding qualified help 49 100 34.9 30 950 42.0 62 900 29.7 44 290 36.2
Delay in obtaining assistance 69 750 49.6 33 220 45.1 74 200 35.0 34 460 28.2
Did not know where to look for help 41 460 29.5 13 150 17.8 48 230 22.8 35 730 29.2
Too expensive 69 070 49.1 32 050 43.5 84 430 39.9 47 550 38.9
Other 56 760 40.3 22 370 30.3 86 300 40.7 41 550 33.9
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Respondents could choose more than one option.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2001 and 2006.

Transportation – Local and long-distance travel

Access to transportation is critical for full participation in society. Most Canadians use some form of transportation to undertake daily activities such as going to work, running errands, participating in leisure activities or being involved in their communities. For people with disabilities, comfortable travel is often influenced by the availability of accessible modes of transportation.

Local travel

In 2006, 86.3% of adults with disabilities (age 15 and over) travelled locally using various modes of transportation such as cars, buses or taxis to move around their environment for personal or business reasons. Most people with disabilities prefer to use a personal car for transportation; eight out of ten adults with disabilities (79.2%) travel in cars either as drivers or as passengers.

While most adults with disabilities do access or use transportation, in 2006, approximately 270 000 adults with disabilities experienced difficulty with riding in a car as a passenger, and nearly 190 000 had difficulty using public transportation. Many people with disabilities experience difficulty with travel because they have trouble boarding the modes of transportation available to them. Those who are able to board vehicles often experience further difficulty because the process of travelling aggravates their health condition.

Some people with disabilities are unable to use any mode of transportation. Of the total population of adults with disabilities, 4.1%—or approximately 170 000 adults—consider themselves to be housebound. Similarly to those who do travel but experience difficulties, six out of ten housebound adults with disabilities (57.6%) are housebound because travel will aggravate their condition or health problem. Other common reasons for adults being housebound include preferring to stay home, needing assistance once arriving at their destination, and not having an attendant or companion to accompany them.

Chart 1.10 — Reasons for being housebound, 2006
Reason Number %
Total 170 230
Accessible transportation is not available 20 970 12.3
Dependent on non-portable aids 13 660 8.0
Do not feel safe when leaving home 32 320 19.0
No attendant or companion to go with 38 040 22.3
Need assistance once arriving at destination 41 210 24.2
Condition or health problem aggravated upon going out 98 060 57.6
Prefer not to go out 53 520 31.4
Other 31 910 18.7
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Respondents could choose more than one option.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2006.

Long-distance travel

In 2006, over half (54.0%) of adults with disabilities (age 15 and over) travelled via airplanes or trains in order to take a long-distance trip for personal or business reasons. This percentage decreased slightly from 59.7% in 2001.

Eight out of ten adults with disabilities who travel long distances use personal cars (79.1%). The next most common mode of long-distance travel is by airplane: three out of ten adults who travel long distances use airplanes (33.7%).

In 2006, 9.9% of adults with disabilities had difficulty with long-distance travel and 5.0% were completely prevented from travelling long distances. Working-age adults are more likely than seniors to experience difficulty with long-distance travel (13.2% versus 5.3%). In contrast, seniors are more likely than working-age adults to be completely prevented from travelling long distances (4.3% versus 6.0%).

Adults with severe to very severe disabilities experience more difficulty travelling long distances than those with mild to moderate disabilities (15.3% versus 6.4%). In addition, adults with severe to very severe disabilities are more likely to be prevented from travelling long distances (10.0% versus 1.7%).

Similarly to local travel, the most common reason for experiencing difficulty with long-distance travel is that available modes of transportation aggravate conditions. This is also the most common reason for being completely prevented from travelling long distances.

Chart 1.11 — Reasons preventing long-distance travel, 2006
Reason Number %
Total 208 540
Boarding or disembarking 65 880 31.6
Hearing announcements 17 120 8.2
Lack of appropriate transportation to and from terminal or station 28 570 13.7
Moving around terminal or station 49 350 23.7
Need an attendant to help 38 490 18.5
Ride aggravates condition 134 990 64.7
Seating on board 42 110 20.2
Seeing signs or notices 29 190 14.0
Too costly 41 020 19.7
Transporting wheelchair or other specialized aids 33 300 16.0
Unsupportive staff 33 740 16.2
Washroom facilities 39 870 80.8
Other reason 51 700 24.8
  1. The table uses 2006 data that is comparable to 2001 data.
  2. Respondents could choose more than one option.
  3. Not applicable to children aged 0 to 14.

Source: Participation and Activity Limitation Survey, 2006.

Access to information

Barriers to accessing information can be overcome through the use of alternative format materials. A variety of technological aids and devices as well as other supports and services are available.

Many people with disabilities use the Internet to receive up-to-date information. In 2006, almost 1.9 million adults with disabilities (age 15 and over) used the Internet at least once in the past 12 months (44.7%). Working-age adults with disabilities are more likely to use the Internet than seniors (62.2% versus 19.8%).

People with different types of disabilities have varied requirements for accessing information. For example, large-print and Braille reading materials are two alternative formats for text that benefit many adults with sight limitations. In 2006, approximately 101 000 adults with sight limitations used large-print materials and 6 000 adults used Braille reading materials. In addition, 36 000 adults with learning disabilities make use of software organizational tools, and approximately 55 000 adults with hearing limitations use closed captioning. Closed captioning allows people with hearing disabilities to read spoken dialogue in television programs.

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Date Modified:
2011-08-06