Tax Information Slips

This online service allows you to view and print copies of your Canada Pension Plan (CPP), Old Age Security (OAS) and Employment Insurance (EI) tax information slips. You can submit these copies with your Canada Revenue Agency (CRA) tax return.

In addition to viewing and printing your tax slips, you can also use the Tax Information Slips service to choose to stop receiving your tax slips by mail.

Find the answers to several Frequently Asked Questions about CPP/OAS and EI online services.

To use this online service, you must:

• have received a payment under either CPP, OAS or EI;
• first time users must have either a 4-digit Employment Insurance Access Code (printed in the shaded area at the bottom of the Benefit Statement mailed to them after they have applied for EI benefits), or a Personal Access Code. If you don't have a Personal Access Code, you can apply for one online.
• Note: Once you have your Employment Insurance Access code or Personal Access Code you have to register for My Service Canada Account. You will need to create a User ID and Password during the registration process - this is called an epass. If you already have an epass, you will not need to get a new one. You have to enter your information on the epass login page. On return visits, you will only need to enter your epass user ID and password to access My Service Canada Account.

Exceptions

• For CPP - The Tax Information Slips service is not yet available for individuals between 18 and 25 years of age who receive CPP children's benefits.
• For EI - If a separate tax slip is issued for benefits you received while participating in a Human Resources and Skills Development Canada employment measures activity you will not be able to view it using this service. This separate tax slip will be mailed to you.
• If you have notified us that a registered trustee, guardian or other legal representative is taking care of your financial affairs, that individual is not authorized to use this service on your behalf. Your representative can conduct transactions on your behalf by mail, telephone or in-person.
• If your OAS tax slips have been changed since originally issued in February, you cannot use this service to view the amended version of these tax slips. Use the amended copy mailed to you when you file your tax return with CRA.
• Amended CPP tax slips will be available online seven to ten days after the amendment is processed.
• Amended EI tax slips will be available online four to six weeks after the amendment is processed.
• In very rare cases, you may be unable to log in or view certain tax slips. This may happen if there is a discrepancy in how your information is stored on our system. If you are unable to access the service and are not subject to the other exceptions listed above, please contact us for assistance.

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