The Federal Mediation and Conciliation Service was established to provide dispute resolution and dispute prevention assistance to trade unions and employers under the jurisdiction of the Canada Labour Code. The Code governs federally regulated employees in key sectors of the economy.
The Service thus offers employers and unionized employees tools for:
The Federal Mediation and Conciliation Service also plays an important role in another method of conflict resolution: arbitration. The Service coordinates the appointment of arbitrators to resolve certain types of disputes governed by the Canada Labour Code, such as grievances, unjust dismissals and wage recovery.
Incidentally, in Canada, the use of neutral third parties – conciliation and mediation officers – appointed by the government to resolve labour relations disputes, dates back to the Conciliation Act of 1900. The Conciliation Act created the federal Labour Department with a mandate to assist in preventing and resolving labour disputes.
Over the years, the Federal Mediation and Conciliation Service and its forerunners have provided employers and unions with professional skills essential to the resolution of their collective bargaining disputes.